DOCUMENT:Q139632 08-AUG-2001 [winnt] TITLE :Error 1057 Appears Using INSTSRV In Windows NT Resource Kit PRODUCT :Microsoft Windows NT PROD/VER:3.50 3.51 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51 - Microsoft Windows NT Server versions 3.5, 3.51 - MSPRESS Microsoft Windows NT Resource Kit, versions 3.5, 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to run INSTSRV.EXE in the Windows NT Resource Kit, the following error message appears: instsrv.c Error 1057 from CreateService on line 103 CAUSE ===== This problem occurs when the default administrator account name (Administrator) has been renamed to a different name. The administrator account name must be Administrator when this program is executed. WORKAROUND ========== To work around this problem, rename the administrator account name back to Administrator. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT Resource Kit versions 3.5 and 3.51. This problem has been corrected in Windows NT Version 4.0. MORE INFORMATION ================ The following tools in the Windows NT Resource Kit rely on built-in account names: - FLOPLOCK - C2CONFIG These tools use the group names Administrators and Power User. You must have Power User rights to access the floppy drive when using FLOPLOCK, but you do not have to be a member of the Administrators group. The C2CONFIG is known to leave the computer in an unusable state on international versions of Windows NT. Some of the Windows NT Resource Kit tools do not work on most international versions of Windows NT, because the name of the administrator account is localized. German uses the same account name, but other languages use a different name for administrator. ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbMSPressSearch kbWinNTS351search kbWinNTS350search kbZNotKeyword6 kbZNotKeyword2 kbZNotKeyword5 Version : 3.50 3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.