DOCUMENT:Q164364 07-SEP-2001 [winnt] TITLE :Error Adding a Second Printer in Print Manager Defined by Pserv PRODUCT :Microsoft Windows NT PROD/VER:WINNT:3.51 4.0 OPER/SYS: KEYWORDS:kbprint ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 3.51, 4.0 - Microsoft Services for NetWare versions 3.51, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If Services for NetWare is installed on a backup domain controller (BDC) and a second logical printer is added and shared from a Novell print server running Pserver.nlm, you may receive the following message: Access Denied. This happens even if the passwords under File and Print services for NetWare (FPNW), Print Server in Server Manager and the Print Server Account in User Manager are left blank or are removed and reset to be the same. This error even occurs if you follow the steps outlined in the Services for NetWare Administrator's Guide for version 4.0 page 60, "Setting up a Print Server to Service a Printer Queue on a Different File Server" exactly. Event 539 "logon failed..." is recorded in the Security Log of Event Viewer, indicating that the logon was unsuccessful and the account is locked out. CAUSE ===== FPNW is installed on a BDC, but not on the primary domain controller (PDC) of the domain. For more information, see the following article in the Microsoft Knowledge Base: ARTICLE-ID: Q150540 TITLE : FPNW on Domain Must be Installed on PDC Additional query words: prodnt ====================================================================== Keywords : kbprint Technology : kbWinNTsearch kbWinNT351search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search kbServicesNetware400 kbServicesNetwareSearch Version : WINNT:3.51 4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.