DOCUMENT:Q161281 09-AUG-2001 [winnt] TITLE :Error ID 1069 After Reinstalling FPNW PRODUCT :Microsoft Windows NT PROD/VER:3.51 4.0 OPER/SYS: KEYWORDS:kbenv kbnetwork kbui ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 3.51, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you remove, reinstall, and reboot File and Print Services for NetWare (FPNW), an error message may occur indicating that the FPNW Service has not started and suggesting that you check the Event Viewer for details. If you attempt to start FPNW from Control Panel, Services, the following error message results: Error ID 1069. The Service Did Not Start Due to Logon Failure. NOTE: Also, if the FPNW service has not been stopped / restarted before this error appears, another symptom that may occur is that "If_Member_Of" Statements in the user's login script will not produce the desired results. For example: If_member_of map M: \\\ The mapping will not occur. CAUSE ===== If no password is selected when FPNW is installed, the password is set to and a random password is provided by the system. When FPNW is reinstalled, the passwords do not match. RESOLUTION ========== Clear the password entries for the Supervisor account and the FPNW Service Account, then click OK to save. The FPNW service should now restart successfully. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT versions 3.51 and 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATION ================ This issue generally arises after a problem has occurred with FPNW requiring that it be removed and reinstalled. FPNW may be removed by going into Control Panel, Network, under the Installed Network Services window (for Windows NT 3.51) or on the Services tab (Windows NT 4.0). To remove FNPW, highlight it then select the Remove button. When the computer is rebooted, FPNW may then be reinstalled in the normal manner, requiring another reboot. Additional query words: fpnw nt ====================================================================== Keywords : kbenv kbnetwork kbui Technology : kbWinNTsearch kbWinNT351search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search Version : 3.51 4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.