DOCUMENT:Q153496 08-AUG-2001 [winnt] TITLE :Error Loading Windows NT Service Packs on RISC Platforms PRODUCT :Microsoft Windows NT PROD/VER:3.50 3.51 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51 - Microsoft Windows NT Server versions 3.5, 3.51 ------------------------------------------------------------------------------- SUMMARY ======= While trying to load any Windows NT Service Pack on a PowerPC platform you may encounter the following error: A non-critical error has occurred, external library Getdest.dll could not process os loader boot variable. MORE INFORMATION ================ The routine that is called from Getdest.dll is GetOsLoaderDest, and this error message means that one of the following nonvolatile random access memory (NVRAM) variables is not set correctly: SYSTEMPARTITION OSLOADER OSLOADPARTITION OSLOADFILENAME Sample entries: SYSTEMPARTITION multi(0)scsi(0)disk(0)rdisk(0)partition(2) OSLOADER multi0)scsi0)disk(0)rdisk(0)partition(2)\OS\winnt\osloader.exe OSLOADPARTITION multi(0)scsi(0)disk(0)rdisk(0)partition(3) OSLOADFILENAME \winnt Additionally a drive letter must be assigned to the file allocation table (FAT) partition containing the Osloader.exe file in order for the Service Pack to install properly. RESOLUTION ========== Follow your PowerPC manufacturer's hardware guide to enter the computer's NVRAM and verify the above NVRAM variables contain valid information. STATUS ====== The PowerPC is manufactured by International Business Machines Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : 3.50 3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.