DOCUMENT:Q175798 12-JUL-2001 [winnt] TITLE :Error Message Appears When Creating a Demand Dial Interface PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS:kberrmsg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft WinLogin, version 4.0 - Microsoft Routing and Remote Access Service Update for Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you create a demand dial interface with Routing and RAS Admin, you may receive the following error message: An application error has occurred and an application error log is being generated. mpradmin.exe Exception access violation (0x0000005) Address (
) NOTE:
will be a specific address on your computer. CAUSE ===== This problem appears when you start Routing and RAS Admin (Mpradmin.exe) from a folder other than the System32 folder. You may also see this problem when you start the copy of Mpradmin.exe in the Routing folder instead of the copy in the %Systemroot%\System32 folder. RESOLUTION ========== To solve the problem, use one of the following methods: - Start Routing and RAS Admin from the menus creating during the Routing and Remote Access Service (RRAS) installation by doing the following: 1. Click Start, and then point to Programs. 2. Point to Administrative Tools, and then click Routing and RAS Admin. -or- - Create a shortcut on the desktop using the following information: Target : %SYSTEMROOT%\SYSTEM32\mpradmin.exe Start in: %HOMEDRIVE%%HOMEPATH% For more information on how to create a desktop shortcut, please refer to the Windows NT online help. Additional query words: dr. watson ====================================================================== Keywords : kberrmsg Technology : kbAudDeveloper kbWinLoginSearch kbRRASNTSearch kbRRASNT400 Version : WinNT:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.