MXL5 Err Msg: MS Excel Shared Resources Could Not Be Opened

ID: Q135003


The information in this article applies to:


SYMPTOMS

If you are using Microsoft Excel version 5.0 for the Macintosh, and you double-click a Microsoft Excel file icon on the desktop, you may receive either of the following error messages:


CAUSE

You may encounter this problem if both of the following conditions are true:

This problem occurs because the desktop file tries to start "MS Excel Shared Resources" when you double-click the file's icon. "MS Excel Shared Resources" cannot be started because it is not a program.


RESOLUTION

To resolve this problem, follow these steps:

  1. Search the hard disk for a file called "MS Excel Shared Resources." More than likely, it will be in a folder called "Setup Temporary Items."


  2. When you find the file, delete it (drag the file into the Trash and then empty the Trash).


  3. Restart your Macintosh while holding down the COMMAND (Apple key) and OPTION keys until you receive a prompt to rebuild the Desktop. Choose OK to rebuild the Desktop file, and then release the COMMAND and OPTION keys.



MORE INFORMATION

When you double-click a file icon, the application that created the file should be started (if it's not already running) and the file should be opened.

Additional query words: 5.00 mac mxl5 icon


Keywords          : kbenv kberrmsg xlmac 
Version           : MACINTOSH: 5.0,5.0a
Platform          : MACINTOSH 
Issue type        : kbprb 

Last Reviewed: July 23, 1999