DOCUMENT:Q122248 08-AUG-2001 [winnt] TITLE :Event Id 2000 Errors In System Log PRODUCT :Microsoft Windows NT PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== 3.50 WINDOWS kbother kbbug3.50 kbfix3.50.sp2 ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.5 - Microsoft Windows NT Server version 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== You find many occurrences of the following error in your system log: EVENT ID 2000 The server's call to a system service failed unexpectedly. 0000: 00040000 00540001 00000000 c00007d0 0010: 00000000 c0000008 00000000 00000000 0020: 00000000 00000000 00000bc0 c00000008 define STATUS_INVALID_HANDLE ((NTSTATUS)0xC0000008L) 00000bc0 define SRV_SVC_NT_Query_INFO_FILE 0xbc0 STATUS ====== Microsoft has confirmed this to be a problem in Windows NT Workstation and Windows NT Server version 3.5. This problem was corrected in the latest U.S. Service Pack for Windows NT version 3.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodnt ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.