DOCUMENT:Q177399 09-AUG-2001 [winnt] TITLE :Event ID 20139 When Using Routing and Remote Access Service PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS:kberrmsg kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Routing and Remote Access Service Update for Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Your Routing and Remote Access Service (RRAS) Server may log the following information event message in Event Viewer: Event ID : 20139 Source : Router Description: The port has been disconnected due to inactivity. CAUSE ===== You have a Demand Dial Interface in the Routing and RAS Admin tool configured for a value other than 0 in Idle seconds before hanging up. MORE INFORMATION ================ The router service will log the above event each time the connection times out because the idle seconds have expired. This is normal. NOTE: Setting Idle seconds before hanging up to 0 disables the timer. ====================================================================== Keywords : kberrmsg kbnetwork Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbAudDeveloper kbRRASNTSearch kbRRASNT400 Version : WinNT:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.