DOCUMENT:Q172142  09-AUG-2001  [winnt]
TITLE   :Event ID 4129 May Appear When Using Compaq Insight Manager
PRODUCT :Microsoft Windows NT
PROD/VER:WinNT:4.0
OPER/SYS:
KEYWORDS:kb3rdparty kbsetup

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Windows NT Workstation versions 3.51, 4.0 
 - Microsoft Windows NT Server versions 3.51, 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you use Compaq's Insight Manager with Windows NT 3.51 or 4.0, it may
generate the following Event ID:

   Event ID: 4129
   Source: SysMgmt
   Type: Error
   Description: The Compaq Systems Management Driver has detected that an
   application has passed a bad parameter to its Device IO Control routine.


CAUSE
=====

According to Compaq technical support, this error may be caused by a user mode
application sending a bad IOCTL packet to the Sysmgmt.sys driver. In addition,
this error has also been caused by bad or defective SCSI cables/connectors and
or improper termination.


RESOLUTION
==========

To correct the problem:

1. Verify that the latest SSD from Compaq is installed.

2. Verify proper cabling and termination on the SCSI Bus.

MORE INFORMATION
================

The Compaq products discussed here are manufactured by Compaq Computer Corp., a
vendor independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.

Additional query words: prodnt

======================================================================
Keywords          : kb3rdparty kbsetup 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search
Version           : WinNT:4.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2001.