DOCUMENT:Q136934 08-AUG-2001 [winnt] TITLE :Event ID 7000 and 7001 Appear When You Use HTTP and GSNW PRODUCT :Microsoft Windows NT PROD/VER:3.51 4.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 3.51, 4.0 - MSPRESS Microsoft Windows NT Resource Kit, version 3.51 - Microsoft Windows NT Workstation version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Hyper Text Transfer Protocol (HTTP) service in Windows NT 3.51 Resource Kit with Gateway Services for NetWare (GSNW), the following system events appear in the Event Viewer when you start Windows NT: Event ID: 7000 Source: Service Control Manager Type: Error Description: The MUP service failed to start due to the following error: An instance of the service is already running. Event ID: 7001 Source: Service Control Manager Type: Error Description: HTTP server service depends on the MUP service which failed to start because of the following error: An instance of the service is already running. RESOLUTION ========== To correct this problem: WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk. 1. Run Registry Editor (REGEDT32.EXE). 2. From the HKEY_LOCAL_MACHINE subtree, go to the following subkey: \SYSTEM\CurrentControlSet\Services\HTTPS 3. For the following value name, remove MUP: Value Name: DependOnService Data Type: REG_MULTI_SZ String: MUP Tcpip AFD 4. Quit Registry Editor. 5. Shutdown and restart Windows NT. Additional query words: prodnt ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbMSPressSearch kbWinNTS351search kbZNotKeyword6 kbZNotKeyword2 kbZNotKeyword5 Version : 3.51 4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.