DOCUMENT:Q134856 08-AUG-2001 [winnt] TITLE :Failed Install During Domain Name Change Forces Re-Installation PRODUCT :Microsoft Windows NT PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.5 - Microsoft Windows NT Server version 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install Windows NT as a Backup Domain Controller (BDC), if the Primary Domain Controller (PDC) cannot be found, you have 2 options: - Make your computer a PDC on a different domain -or- - Cancel the installation process If you cancel the installation process and attempt to run the partially installed version of Windows NT, this error message appears: Please run SETUP again When you run Setup again, to upgrade the failed installation, the following installation options are unavailable: - Choice for password entry - Video option - Emergency Repair Disk creation option When you reboot Windows NT, the login screen shows WORKGROUP as the Domain Name. When you attempt to log in as Administrator with no password, the following error message appears: The local policy of this system does not allow you to logon interactively. You cannot access Windows NT. RESOLUTION ========== You must completely re-install Windows NT. STATUS ====== Microsoft has confirmed this to be a problem Windows NT version 3.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: prodnt ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.