DOCUMENT:Q149903 08-AUG-2001 [winnt] TITLE :File Manager Performs a Move Instead of a Copy PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbnetwork kbtool ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to copy a compressed file from a Windows NT file system (NTFS) partition located on a Windows NT 4.0 server or workstation using a down-level client (for example, Windows 95 or Windows for Workgroups), the file is moved instead of copied. This will only happen if you are using the File Manager included with a down-level client. If you do not have permissions to delete the file, the file will not be moved and will instead be copied correctly. Windows NT File Manager and Windows Explorer work correctly. CAUSE ===== Windows NT 4.0 is sending additional information about the file that down- level clients cannot understand correctly. The File Manager on the down- level client then attempts to move the file instead of copy it. RESOLUTION ========== Windows NT 4.0 has been changed so that the server will not send the additional information to a down-level client. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Windows NT 4.0 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodnt ====================================================================== Keywords : kbnetwork kbtool Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : winnt:4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.