DOCUMENT:Q154322 08-AUG-2001 [winnt] TITLE :First Line Is Not Printed Using Generic/Text Only Printer Driver PRODUCT :Microsoft Windows NT PROD/VER::3.51 SP4,4.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 3.51 SP4, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you print to a Microsoft Windows NT TCP/IP LPR printer using a generic/text-only driver, the first line of print output is missing. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Windows NT version 3.51 Service Pack 4 and later and Microsoft Windows NT 4.0. This problem was corrected in the latest US Service Pack for Windows NT version 4.0. For information on obtaining this update, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K This driver is also available in the latest Windows NT 4.0 Driver Library and can be obtained from online services. For more information on obtaining this update, please see the following Microsoft Knowledge Base article: Q142643Windows NT 4.0 Driver Library WORKAROUND ========== You can use an alternative printer driver, instead of the generic/text-only driver. MORE INFORMATION ================ For information about this issue, query in the Knowledge Base for the following article: Q142686First Line of Print Job Lost When Printing Using Lpdsvc Additional query words: 3.51 prodnt LPD ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNT351search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351search kbWinNTS351sp4 Version : :3.51 SP4,4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.