ID: Q124635
The information in this article applies to:
The following information describes how to troubleshoot problems that you encounter while running Microsoft Excel 5.0 for Macintosh.
MICROSOFT EXCEL FOR THE POWER MACINTOSH
If you are having problems running Microsoft Excel 5.0 for the Power Macintosh and you have run the Microsoft Excel Setup program without receiving an error message, use one of the following methods to correct the problems:
1. Turn on Virtual Memory.
For additional information, please see the following articles in the
Microsoft Knowledge Base:
ARTICLE-ID: Q120506
TITLE : How Virtual Memory Works on a Power Macintosh
ARTICLE-ID: Q120257
TITLE : Error Messages That Appear When Starting Excel on
PowerMac
Note that you can also use Connectix RAM Doubler version 1.5 or later as
a substitute for Virtual Memory. Make sure that your computer has at
least 20 megabytes (MB) of total memory if you are using Virtual Memory
or Connectix RAM Doubler or 17 MB of memory if you are not using Virtual
Memory or Connectix RAM Doubler.
Preferences files from the Preferences folder in the System Folder to
the desktop and Start Microsoft Excel again.
extensions. Note that this also disables OLE 2 functionality (OLE1 still
works) any Microsoft Query drivers because they use the Shared
Library Manager and virtual memory, which is required by Microsoft
Excel. To selectively choose extensions that you want to enable or
disable, use the Extensions Manager that is located in the Control
Panels folder.
NOTE: Restarting your computer while holding down the SHIFT key does not
always disable every extension. To test for corrupted system files or
eliminate all extensions, use a new System Folder.
you boot off a Disk Tools disk, Microsoft Excel version 5.0 does not
run.
System Version 7.1.2
--------------------
Floppy Disk:
- Insert the "Disk Tools" disk that came with your Power Macintosh.
CD-ROM:
- Insert the "Disk Tools" disk that came with your Power Macintosh
compact disc and do the following:
a. If you have System CD version 1.0, insert the CD at startup.
If you have System CD version 2.0, insert the CD in the drive,
and then start the computer while holding down the C key on the
keyboard.
b. Rename the old System Folder on the hard disk to another name,
such as "System Folder old" (without the quotation marks.)
c. Move the Finder from the old System Folder to a different
folder outside of the System Folder (to disable the system on
the hard disk).
d. Copy the System Folder from the Disk Tools disk to the hard
disk (at the same level as the old System Folder).
e. Check the PPC enabler in the new System Folder. If it is titled
"Minimum PPC Enabler" or "Minimum PPC Upgrade Card Enabler,"
press and hold down the OPTION key, and drag (to copy) the "PPC
Enabler" or "PPC Upgrade Card Enabler" from the old System
Folder to the new System Folder. Delete the "Minimum PPC
Enabler" or "Minimum PPC Upgrade Card Enabler" files in the new
System Folder.
f. Press and hold down the OPTION key and drag the following files
from the Extensions folder in the old System Folder to the
Extensions folder in the new System Folder:
Microsoft Dialog Library
Microsoft OLE Automation
Microsoft OLE Library
ObjectSupportLib
Type Libraries (if you are testing module sheets or OLE1)
Visual Basic for Applications
g. Press and hold down the OPTION key and drag the Memory control
panel from the old System Folder to the new System Folder.
h. Open the new System Folder, and then close it again. A
Macintosh icon should appear on the new System Folder.
i. Restart your Macintosh computer. If you receive an error
message that indicates that the system should be run only from
a floppy disk, you didn't copy the full enabler (versus the
minimal enabler) to the new System Folder.
You should be able to run Microsoft Excel version 5.0 for the Power
Macintosh as long as none of the listed files that you copied are
damaged.
For more information about booting your Macintosh from the system CD,
see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q120099
TITLE : Booting a Power Macintosh from the System CD
System Versions 7.5 and above
--------------------
See the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q127033
TITLE : How to Do a Clean Installation of System 7.5 and Above
If you are having problems running Microsoft Excel 5.0 for the Macintosh after you ran the Setup program with no problems, use one of the following methods to correct the problem:
1. Restart your Macintosh while holding down the SHIFT key to disable
extensions. Note that this also disables OLE 2 functionality (OLE1 still
works) and any Microsoft Query drivers because they use the Shared
Library Manager.
Preferences folder in the System Folder to the desktop.
COMMAND+OPTION until the Finder asks whether the Desktop should be
rebuilt. Click Yes, and then release the COMMAND and OPTION keys.
Macintosh while holding down the TILDE key (~).
Note that you cannot run Microsoft Excel if you have booted off a Disk
Tools disk because Setup copies many needed files to the Extensions
folder in the System Folder. To perform a clean boot, follow these
steps:
a. Insert the Disk Tools disk and restart your computer.
b. Open the System Folder on the hard disk and drag the Finder file
to a different folder outside of the System Folder.
c. Rename the System Folder to another name, such as "System Folder
old" (without the quotation marks.)
d. Copy the System Folder from the Disk Tools disk to your hard
disk.
e. Copy the Type Libraries folder from the Extensions folder in the
old System Folder to the Extensions folder in the new System
Folder.
f. Restart your Macintosh computer.
If you are having problems installing Microsoft Excel 5.0, follow these steps:
1. Restart your computer while holding down the SHIFT key.
2. If the Setup program is reporting a problem accessing a particular file,
copy the cabinet file from the Setup disk to your hard disk to test
whether you can copy files from the disk. If this procedure fails, you
may have a damaged disk and you may need to order a new set of Microsoft
Excel Setup disks.
Registration Database file (located in the Preferences folder of the
System Folder) to the desktop, and run Setup again to avoid running
Setup in maintenance mode. If you have previously run Setup, the
Registration Database file references the existing Microsoft Excel Setup
Data file.
The following four extensions (along with other supporting files) affect other programs or extensions:
Microsoft OLE Extension (from Microsoft)
Microsoft Office Manager (Office Only - from Microsoft)
Shared Library Manager (from Apple)
Apple Event Manager (from Apple)
1. Restart your Macintosh computer while holding down the SHIFT key to
disable all extensions.
restart your Macintosh computer while holding down the TILDE key (~).
above.)
your computer starts.
extension is damaged (not likely right after running Setup) or another
extension is conflicting with the one that you removed.
If an program or extension begins working correctly AFTER you remove either the Apple Event Manager or the Shared Library Manager, but the program still has problems you AFTER remove the Microsoft OLE Extension and Microsoft Office Manager, the program is conflicting with an extension that is created by Apple. You must contact your program vendor to see if there is an updated version of your program.
Additional query words: 5.00 tshoot registry
Keywords : kbtshoot xlmac
Version : MACINTOSH:5.0
Platform : MACINTOSHLast Reviewed: November 18, 1998