DOCUMENT:Q165314 17-APR-2000 [winnt] TITLE :Grace Logon Remaining Is Not Decremented When Logging to BDC PRODUCT :Microsoft Windows NT PROD/VER:winnt:3.51,4.00 OPER/SYS: KEYWORDS:kbnetworkkbbuglist kbfixlist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft File and Print Services for NetWare versions 3.51, 4.00 ------------------------------------------------------------------------------- SYMPTOMS ======== When a Novell NetWare Client logs on to a backup domain controller (BDC) and if the password has expired for the user, the Grace Logon Remaining counter is not updated. CAUSE ===== File and Print Services for NetWare provides an authentication package that is responsible for updating the NetWare related credentials in the security account database. The authentication package was not calling the LSASS subsystem correctly to update this information. RESOLUTION ========== Use the hotfix mentioned below. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.51 and 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: ====================================================================== Keywords : kbnetwork kbbuglist kbfixlist Technology : kbServicesNetwareSearch kbFPNW351 Version : winnt:3.51,4.00 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.