DOCUMENT:Q101861 08-AUG-2001 [winnt] TITLE :Hard Disk Errors 67 and 69 PRODUCT :Microsoft Windows NT PROD/VER: OPER/SYS: KEYWORDS:kbother ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.1 - Microsoft Windows NT Workstation version 3.1 - Microsoft Windows NT Advanced Server, version 3.1 - Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 - Microsoft Windows NT Server versions 3.5, 3.51, 4.0 ------------------------------------------------------------------------------- This article discusses the possible causes for hard disk drive errors 67 and 69. Error 67 CONFIG_INITIALIZATION_FAILED ------------------------------------- Error 67 is generated for several reasons and can be further narrowed down by its first two arguments, which can be: 5 and 1, 5 and 6, 5 and 8, or 0 and 0. The first three argument pairs indicate that an allocation failed, meaning that a request for memory from the paging file failed. More physical memory or increasing the size of the paging file should help this error. However, if the first two arguments are zero, then error 67 was generated during initialization. This could mean either of the following: - There is no more memory available. -or- - An internal memory error, failed Registry call, or corruption of a parameter table has occurred. In this case, error 67 does not point to a lack of paging file space. Since the disk is not being read during initialization, a hard disk failure has probably not occurred, though a bad read could contribute to a bad or corrupted parameter block. Error 69 IO1_INITIALIZATION_FAILED ---------------------------------- Error 69 can be caused by several different things, including a failure in driver initialization. The following may contribute to this error: - Not enough memory. -or- - Some I/O device fails at the hardware level, particularly if an I/O device returns initialization errors. Additional query words: prodnt ====================================================================== Keywords : kbother Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTW310 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS351search kbWinNTS350search kbWinNTS310search kbWinNT310Search kbWinNTW310Search ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.