Hewlett-Packard 27247B Network Card Driver Fails to Load

 Last reviewed: May 16, 1997
Article ID: Q117752
The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1

SYMPTOMS

After you install the network adapter driver for Hewlett-Packard (HP) 27247B, the following error appears in the Event Viewer: 

   Event ID: 7000  Source: Service Control Manager  Type:  Error
   Description: The HP272xx PC Lan Driver Service failed to start due to
                the following error: A device attached to the system is
                not functioning.

CAUSE

This problem occurs because the HP 27247B driver does not initialize the BusNumber Registry value to zero.

RESOLUTION

To change the BusNumber registry value for the HP 27247B, do the following:

WARNING: Using Registry Editor incorrectly can cause serious, system-wide 

   problems that may require you to reinstall Windows NT to correct them.
   Microsoft cannot guarantee that any problems resulting from the use of
   Registry Editor can be solved. Use this tool at your own risk.

  • Start Registry Editor (REGEDT32.EXE) and go to the following subkey: 

          HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Hpisa0x
      \Parameters

    NOTE: The "x" (without quotes) value for the Hpisa0x subkey represents 

             the number of HP 27247B network cards installed on the system.

  • From the Edit menu, select Add Value. For the Value name, add BusNumber (case sensitive). For Data Type, select REG_DWORD and press OK. For Data, enter the value 0 and press OK.

  • Close the Registry Editor, and then shut down and restart your computer.

    • Additional query words: prodnt mac nic
    Keywords : kbother ntdriver
    Version : 3.1
    Platform : WINDOWS

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    Last reviewed: May 16, 1997
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