DOCUMENT:Q139981  08-AUG-2001  [winnt]
TITLE   :IBM Model 80 Reboots Starting Windows NT 3.51
PRODUCT :Microsoft Windows NT
PROD/VER:3.51
OPER/SYS:
KEYWORDS:kbother

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Windows NT Workstation version 3.51 
 - Microsoft Windows NT Server version 3.51 
-------------------------------------------------------------------------------


SYMPTOMS
========

After you apply Windows NT 3.51 Service Pack 2 or 3 to an IBM PS/2 80 Model
8580, an IBM PS/2 90 Model 8590, an IBM PS/2 90 Model 8595, or an IBM PS/2 90
Model 9595 - OKD Microchannel computer, the computer resets itself during
boot-up.

However, an IBM PS/2 model 8595 - OKS upgrades with no problem.


CAUSE
=====

There is a problem with the new NTLDR in Service Pack 2.

WORKAROUND
==========

If your Boot drive is a FAT volume, copy the NTLDR from the Windows NT 3.51
installation CD-ROM to the root of the C: drive.

If your Boot drive is a NTFS volume, do one of the following:

 - Use a Windows NT Boot floppy disk to boot into Windows NT and copy the NTLDR
   file from the boot disk to the root of the boot drive.

   For additional information, please see the following article in the Microsoft
   Knowledge Base:

   ARTICLE-ID: Q130921
   TITLE : Creating an FT Boot Disk With Scsi( ) and Multi( ) Identifiers

   -or-

 - Boot from the 3 Windows NT Setup disks and select "R" from the first Setup
   screen to repair. Select only "verify system files" from the options list.
   When asked to replace the NTLDR file, choose yes, after replacing the NTLDR
   file, press F3 to exit repair and perform a reboot.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 3.51 Service
Pack 2. We are researching this problem and will post new information here in
the Microsoft Knowledge Base as it becomes available.

Additional query words: prodnt sp

======================================================================
Keywords          : kbother 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search
Version           : 3.51

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2001.