DOCUMENT:Q160894  07-SEP-2001  [winnt]
TITLE   :Incoming Fax Jobs Do Not Appear in Print Queue
PRODUCT :Microsoft Windows NT
PROD/VER:winnt:4.0
OPER/SYS:
KEYWORDS:kbprint

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The information in this article applies to:

 - Microsoft Windows NT Workstation version 4.0 
 - Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

Incoming fax jobs are received and routed successfully (Printer-InBox- Archive)
to the intended output device, but the job never appears in the printer queue.
Event Viewer may also show successful routing for the incoming job.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Windows NT version
4.0. This problem has been corrected in the latest U.S. Service Pack for
Microsoft Windows NT version 4.0. For information on obtaining the Service Pack,
query on the following word in the Microsoft Knowledge Base (without the
spaces):

   S E R V P A C K


Additional query words: prodnt fax job arrive inbound que

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Keywords          : kbprint 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0

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Copyright Microsoft Corporation 2001.