DOCUMENT:Q122365  08-AUG-2001  [winnt]
TITLE   :Installing a New Driver After Updating with a U.S. Service Pack
PRODUCT :Microsoft Windows NT
PROD/VER:
OPER/SYS:
KEYWORDS:

======================================================================
3.10 3.50

WINDOWS

kbsetup

-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Windows NT Server version 3.1 
 - Microsoft Windows NT Workstation version 3.1 
 - Microsoft Windows NT Advanced Server, version 3.1 
 - Microsoft Windows NT Workstation version 3.5 
 - Microsoft Windows NT Server version 3.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you install a new driver on a Windows NT computer, Setup may request that
you place the CD-ROM in drive A.

CAUSE
=====

Even if you initially installed Windows NT from floppy disks, if you updated
Windows NT with a Service Pack on a CD-ROM, the .INF files that were updated now
expect future updates to be from the CD-ROM.

WORKAROUND
==========

Replace the .INF file associated with the driver you are installing with the
.INF file from the Windows NT floppy disks. and then expand that file from the
appropriate floppy into the SYSTEM32 directory.

NOTE: For additional information on .INF files, please see the following
article(s) in the Microsoft Knowledge Base:

   ARTICLE-ID: Q101233
   TITLE : Description of Windows NT Information Files (*.INF)

   ARTICLE-ID: Q103972
   TITLE : Changing Setup Media, Description of Setup Information Files

Additional query words: prodnt 3.10 Change Media
======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW310 kbWinNTSsearch kbWinNTS350 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS350search kbWinNTS310search kbWinNT310Search kbWinNTW310Search

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2001.