DOCUMENT:Q142641 11-SEP-2001 [winnt] TITLE :Internet Server Unavailable Because of Malicious SYN Attacks PRODUCT :Microsoft Windows NT PROD/VER::2000,3.51,4.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 3.51, 4.0 - Microsoft Windows 2000 Advanced Server - Microsoft Windows 2000 Server - Microsoft Windows 2000 Professional ------------------------------------------------------------------------------- SYMPTOMS ======== On your computer running the TCP/IP protocol and connected to the Internet, some or all network services are rendered unavailable and error messages such as the following appear on the network client screen: The connection has been reset by the remote host. This symptom of all network services being rendered unavailable may also occur on a computer running an operating system other than Windows NT, for example, UNIX. CAUSE ===== Your computer has become the target of a malicious attack known as TCP/IP "SYN Flooding" or "SYN Attacks." "Computer hackers" can target an entire machine, or a specific TCP service such as web services. The attack is focused on the TCP protocol used by all computers on the Internet, and is not specific to the Windows NT operating system. How SYN Flooding Works ---------------------- SYN Flooding works as follows: (see also CERT(sm) Advisory CA-96.21 at ftp://info.cert.org/pub/cert_advisories - A TCP connection request (SYN) is sent to the target computer. The source IP address in the packet is "spoofed," or replaced with an address that is not in use on the Internet, or that belongs to another computer. An attacker will send many of these TCP SYNs to tie up as many resources as possible on the target computer. - Upon receiving the connection request, the target computer allocates resources to handle and track the new connection, then responds with a "SYN-ACK". In this case, the response is sent to the "spoofed" non- existent IP address. - No response is received to the SYN-ACK. A default-configured Windows NT 3.5x or 4.0 computer will retransmit the SYN-ACK 5 times, doubling the time-out value after each retransmission. The initial time-out value is three seconds, so retries are attempted at 3, 6, 12, 24, and 48 seconds. After the last retransmission, 96 seconds are allowed to pass before the computer gives up on receiving a response, and deallocates the resources that were set aside earlier for the connection. The total elapsed time that resources are in use is 189 seconds. How to Verify Your Computer is Under a SYN Attack ------------------------------------------------- If you suspect that your computer is the target of a SYN attack, you can type the following command at a command prompt to view connections in the "SYN_RECEIVED" state: " netstat -n -p tcp " (without the quotation marks) This command may cause the following text to appear on your screen: Active Connections Proto Local Address Foreign Address State TCP 127.0.0.1:1030 127.0.0.1:1032 ESTABLISHED TCP 127.0.0.1:1032 127.0.0.1:1030 ESTABLISHED TCP 10.57.8.190:21 10.57.14.154:1256 SYN_RECEIVED TCP 10.57.8.190:21 10.57.14.154:1257 SYN_RECEIVED TCP 10.57.8.190:21 10.57.14.154:1258 SYN_RECEIVED TCP 10.57.8.190:21 10.57.14.154:1259 SYN_RECEIVED TCP 10.57.8.190:21 10.57.14.154:1260 SYN_RECEIVED TCP 10.57.8.190:21 10.57.14.154:1261 SYN_RECEIVED TCP 10.57.8.190:21 10.57.14.154:1262 SYN_RECEIVED TCP 10.57.8.190:21 10.57.14.154:1263 SYN_RECEIVED TCP 10.57.8.190:21 10.57.14.154:1264 SYN_RECEIVED TCP 10.57.8.190:21 10.57.14.154:1265 SYN_RECEIVED TCP 10.57.8.190:21 10.57.14.154:1266 SYN_RECEIVED TCP 10.57.8.190:4801 10.57.14.221:139 TIME_WAIT If a large number of connections are in the SYN_RECEIVED state, it is possible that the system is under attack. A network analyzer can be used to track the problem down further, and it may be necessary to contact your Internet Service Provider for assistance in attempting to trace the source. The effect of tying up connection resources varies, depending upon the TCP/IP stack and applications listening on the TCP port. For most stacks, there is a limit on the number of connections that can be in the half-open (SYN_RECEIVED) state. Once the limit is reached for a given TCP port, the target computer responds with a reset to all further connection requests until resources are freed. RESOLUTION ========== Obtain the following update for Windows NT 3.51 or the latest Service Pack for Windows NT 4.0 Microsoft is committed to providing the best possible protection against these attacks from within the Windows NT operating system and has made a number of changes to its TCP/IP components available to customers in response to this threat. This global key has been designed to protect against attacks and sets the other keys mentioned later in the article to known effective values. This key avoids having the administrator guess about which values would offer the most protection. It is strongly recommended that the following global keys be used: SynAttackProtect Key: Tcpip\Parameters Value Type: REG_DWORD Valid Range: 0, 1, 2 0 (no synattack protection) 1 (reduced retransmission retries and delayed RCE (route cache entry) creation if the TcpMaxHalfOpen and TcpMaxHalfOpenRetried settings are satisfied.) 2 (in addition to 1 a delayed indication to Winsock is made.) NOTE: When the system finds itself under attack the following options on any socket can no longer be enabled : sScalable windows (RFC 1323) and per adapter configured TCP parameters (Initial RTT, window size). This is because when protection is functioning the route cache entry is not queried before the SYN-ACK is sent and the Winsock options are not available at this stage of the connection. Default: 0 (False) Recommendation: 2 Description: Synattack protection involves reducing the amount of retransmissions for the SYN-ACKS, which will reduce the time for which resources have to remain allocated. The allocation of route cache entry resources is delayed until a connection is made. If synattackprotect = 2, then the connect on indication to AFD is delayed until the three-way handshake is completed. Also note that the actions taken by the protection mechanism only occur if TcpMaxHalfOpen and TcpMaxHalfOpenRetried settings are exceeded. NOTE: The following keys should only be altered if the above global key has proven to be ineffective or specific resource limits are being hit. The changes are listed here: ******************************************************************* * 1. Tcpip.sys times out half-open connections faster * ******************************************************************* A new version of Tcpip.sys has been produced that allows control of the number of times a response to a TCP connection request (SYN-ACK) will be retransmitted. Control is handled through a new registry parameter: HKEY_LOCAL_MACHINE \SYSTEM \CurrentControlSet \Services \Tcpip \Parameters \TcpMaxConnectResponseRetransmissions Value Type: REG_DWORD Valid Range: 0-0xFFFFFFFF Default: 2 The default value for this parameter is now 3. The following table shows Windows NT 4.0 TCP/IP behavior for various values of this parameter: Value Retransmission Times Elapsed Time Comments 3 3, 6, and 12 seconds 45 seconds Cleanup 24 secs after last retx 2 3, and 6 seconds 21 seconds Cleanup 12 secs after last retx 1 3 seconds 9 seconds Cleanup 6 secs after last retx This parameter changes the default time that it takes to clean up a half- open TCP connection from 189 seconds to 45 seconds, and provides more granular control to the administrator. A site that is under heavy attack might set the value as low as "1". A value of "0" is also valid; however if this parameter is set to 0, SYN-ACKs will not be retransmitted at all, and will time out in 3 seconds. With the value this low, legitimate connection attempts from distant clients may fail. ******************************************************************* * 2. NetBT has a Higher, Configurable Backlog * ******************************************************************* NetBT (NetBIOS over TCP/IP) uses TCP port 139 and is used by Microsoft Network Services such as file and print sharing. Version 3.51 and 4.0 NetBT has a "backlog" of connection blocks available that is two plus an incremental number depending on the NetBT clients (such as the redirector, server, and any NetBIOS applications running). On a typical server, this number will be 7-11. A new version of NetBT has been produced that automatically allocates more connection blocks as needed, in a configurable manner. On a connection event, it now checks to see if the number of free blocks is below 2, and if so, adds an "increment" number of blocks, where "increment" is configurable in the registry as shown here: HKEY_LOCAL_MACHINE \SYSTEM \CurrentControlSet \Services \NetBt \Parameters \BacklogIncrement Value Type: REG_DWORD Valid Range: 1-0x14 (1-20 decimal) Default: 3 Each connection block consumes 78 bytes of memory. The total number of connection blocks that can be allocated by NetBT is also registry configurable: HKEY_LOCAL_MACHINE \SYSTEM \CurrentControlSet \Services \NetBt \Parameters \MaxConnBackLog Value Type: REG_DWORD Valid Range: 1-0x9c40 (1-40,000 decimal) Default: 1000 MaxConnBackLog defaults to 1000, but can be set as high as 40,000. Connection blocks are "scavenged," or recycled, when the SYN-ACK retransmission timer expires and TCP fails the connection attempt. ******************************************************************* * 3. Afd.sys has been modified to withstand large numbers of * * "half-open" connections efficiently * ******************************************************************* Windows Sockets applications such as ftp servers and web servers have their connection attempts handled by Afd.sys. Afd.sys has been modified to support large numbers of connections in the "half-open" state without denying access to legitimate clients. This is accomplished by allowing the administrator to configure a dynamic backlog. The new version of Afd.sys supports four new registry parameters that can be used to control the dynamic backlog behavior. EnableDynamicBacklog is a global switch to enable or disable dynamic backlog. It defaults to 0 (off), and this setting provides no change from the existing versions. Setting it to 1 enables the new dynamic backlog feature. HKEY_LOCAL_MACHINE \SYSTEM \CurrentControlSet \Services \AFD \Parameters \EnableDynamicBacklog Value Type: REG_DWORD Valid Range: 0,1 Default: 0 Suggested value for a system under heavy attack: 1 MinimumDynamicBacklog controls the minimum number of free connections allowed on a listening endpoint. If the number of free connections drops below this value, then a thread is queued to create additional free connections. This value should not be made too large, as the dynamic backlog code engages whenever the number of free connections falls below this value. Too large a value may lead to a performance reduction. HKEY_LOCAL_MACHINE \SYSTEM \CurrentControlSet \Services \AFD \Parameters \MinimumDynamicBacklog Value Type: REG_DWORD Valid Range: 0-0xFFFFFFFF Default: 0 Suggested value for a system under heavy attack: 20 MaximumDynamicBacklog controls the maximum number of "quasi-free" connections allowed on a listening endpoint. "Quasi-free" connections include the number of free connections plus those connections in a half- connected (SYN_RECEIVED) state. No attempt is made to create additional free connections if doing so would exceed this value. HKEY_LOCAL_MACHINE \SYSTEM \CurrentControlSet \Services \AFD \Parameters \MaximumDynamicBacklog Value Type: REG_DWORD Valid Range: 0-0xFFFFFFFF Default: 0 Suggested value for a system under heavy attack: Memory dependent. This value should not exceed 5000 for each 32 MB of RAM installed in the server, in order to prevent exhaustion of non-paged pool when under attack. DynamicBacklogGrowthDelta controls the number of free connections to create when additional connections are necessary. Be careful with this value, as a large value could lead to explosive free connection allocations. HKEY_LOCAL_MACHINE \SYSTEM \CurrentControlSet \Services \AFD \Parameters \DynamicBacklogGrowthDelta Value Type: REG_DWORD Valid Range: 0-0xFFFFFFFF Default: 0 Suggested value for a system under heavy attack: 10 (0xa) MaximumDynamicBacklog, To take advantage of the changes to Afd.sys, Windows Sockets applications must specifically request a backlog greater than the value configured for MinimumDynamicBacklog when they issue their listen() call. Microsoft applications such as Internet Information Server (which has a default backlog of 25) are configurable. Application-specific details are available from the Microsoft Knowledge Base at http://www.microsoft.com/kb. The modified drivers for Windows NT and instructions for installing them are available from Microsoft support channels or directly from the following Internet locations: For Windows NT 3.51: ftp://ftp.microsoft.com/bussys/winnt /winnt-public/fixes/usa/nt351/hotfixes-postsp5/syn-attack STATUS ====== Windows NT 4.0 -------------- This problem has been corrected in the latest Microsoft Windows NT U.S. Service Pack for Windows NT 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Windows NT 3.51 --------------- Microsoft has confirmed this problem could result in some degree of security vulnerability in Windows NT version 3.51. A fully supported fix is now available, but it has not been fully regression tested and should only be applied to systems determined to be at risk of attack. Please evaluate your system's physical accessibility, network and Internet connectivity, and other factors to determine the degree of risk to your system. If your system is sufficiently at risk, Microsoft recommends you apply this fix. Otherwise, wait for the next Windows NT service pack, which will contain this fix. Please contact Microsoft Technical Support for more information. 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