Keyboard for COMPAQ Portable SLT386 May Not Work

 Last reviewed: May 13, 1997
Article ID: Q108072
The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1

SYMPTOMS

After you install Windows NT on a COMPAQ Portable SLT386, the internal 86- key keyboard may not work.

RESOLUTION

When you are at the blue boot screen, after the first line prints and all disk activity stops, press any keyboard key. The computer will be active again and you will then be able to use the keyboard.

STATUS

Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

The COMPAQ product included here is manufactured by COMPAQ Computer Corp., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product’s performance or reliability.

Additional query words: prodnt blue trap
Keywords : kbbug3.10 kbhw nthw ntstop
Version : 3.1
Platform : WINDOWS

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Last reviewed: May 13, 1997
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