DOCUMENT:Q128607 08-AUG-2001 [winnt] TITLE :Macintosh Chooser Cannot See SFM Servers Using Compaq PCI NIC PRODUCT :Microsoft Windows NT PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== The installation of Services for Macintosh in Windows NT Server version 3.5 displays the AppleTalk zones and allows you to enable AppleTalk routing (or seed an AppleTalk network). If you select an AppleTalk zone from a computer using a Compaq Integrated PCI NetFlex network interface card (NIC), the server does not appear in Chooser on the Macintosh client computer. If no zones are defined on the network, the server does appear in Chooser on the Macintosh client computer. CAUSE ===== The Compaq driver for the integrated PCI NetFlex controller, PCNTN3.SYS, does not transmit the server's default zone information out to the network. WORKAROUND ========== The older driver (version 1.99) from the Windows NT Server CD-ROM works correctly. To see what driver you are using: 1. Open File Manager 2. Select the PCNTN3.SYS file in the \\%systemroot%\System32\Drivers directory 3. Choose Properties... from the File menu. If the version number is 1.99, it is the older driver and should work. If it is version number 2.00 or greater, the driver is from the Compaq SSD. If so, follow these steps to install the older driver: 1. Rename the driver to PCNTN3.OLD 2. Open the Network component in Control Panel 3. Remove Services for the Macintosh 4. Remove the network card driver 5. Accept the change and reboot your computer 6. Open the Network component in Control Panel 7. Choose Add Adapter... 8. Select the AMD PCNET Family Ethernet Adapter and choose Continue 9. When prompted, type the full path to the PCNTN3.SYS driver on the Windows NT Server CD-ROM. For example: D:\DRVLIB\NETCARD\X86\PCNET\PCNTN3.SYS assuming "D" is your CD-ROM drive letter. 10. Accept the changes and reboot your computer again 11. Open the Network component in Control Panel 12. Re-install Services for Macintosh 13. Accept the changes and reboot your computer again. The server should now be visible from the Macintosh Chooser. STATUS ====== For more information, contact Compaq Technical Support at (800) 652-6672. The Compaq products discussed here are manufactured by Compaq Computer Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: mac prodnt ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.