DOCUMENT:Q129120 08-AUG-2001 [winnt] TITLE :MAPI Unable to Run as a Windows NT Service PRODUCT :Microsoft Windows NT PROD/VER: OPER/SYS: KEYWORDS:kbinterop SMapiCMC kbSMAPICMC ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.1 - Microsoft Windows NT Workstation version 3.1 - Microsoft Windows NT Advanced Server, version 3.1 - Microsoft Windows NT Workstation version 3.5 - Microsoft Windows NT Server version 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== In Windows NT, if you attempt to start a program as a service that uses Windows NT Mail MAPI, the service fails to start the Mail spooler with MAPI error code 3 - MAPI_E_LOGIN_FAILURE. CAUSE ===== MAPI for Windows NT does not support being started as a service. WORKAROUND ========== Use one of these techniques to work around the problem: - Start the Mail client before starting the service. - Start the program from the command line instead of starting it as a service. STATUS ====== Microsoft is researching this problem and will post new information in the Microsoft Knowledge Base as it becomes available. Additional query words: prodnt SQLSERVER SQL MSMAIL ====================================================================== Keywords : kbinterop SMapiCMC kbSMAPICMC Technology : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW310 kbWinNTSsearch kbWinNTS350 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS350search kbWinNTS310search kbWinNT310Search kbWinNTW310Search ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.