Microsoft Networking Client Pack Availability

Last reviewed: November 7, 1997
Article ID: Q108242

The information in this article applies to:

Microsoft Windows NT operating system version 3.1
Microsoft Windows NT Advanced Server version 3.1

NOTE

Most of the information in this article is no longer current. For current information on Microsoft Customer Support Service options:

Call (800) 936-3500.
-or-
Access the Microsoft World Wide Web site at:
```
      http://www.microsoft.com/support
```

This article remains in the Knowledge Base for reference purposes only and cannot be changed because it is meant to be a copy of the released README.TXT file.

SUMMARY

The following is an excerpt from the README.TXT file that is included with the Microsoft Network Client Software.

MORE INFORMATION

While we have endeavored to supply as complete and accurate information as possible, MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AS TO THE COMPLETENESS AND ACCURACY OF THIS INFORMATION. This document nor the lists contained herein do not constitute an endorsement of any particular manufacturer.

Microsoft and MS-DOS are registered trademarks and Windows and Windows NT are trademarks of Microsoft Corporation. Other product names and trademarks are property of their respective owners.

The Microsoft Network Client Software is available for download free of charge on CompuServe(R), MSDL, Microsoft's Internet server, ftp.microsoft.com, or at a charge of $49.95 from Microsoft Inside Sales. The terms and conditions of the software is an unlimited user license described in the README.TXT file, available for download as README.EXE in the same locations as the software.

To download the software from Compuserve type GO MNC from any ! prompt. To download the software from the MSDL, dial (425) 936-6735. To download the software from the Internet, use FTP to connect to Microsoft's Internet server, ftp.microsoft.com (ip address 198.105.232.1), use Anonymous as your login name and your complete e-mail name as your password. To obtain the software from Microsoft Inside sales call (800) 426-9400 and request SKU #2723850V100.

The Microsoft Network Client software contains the following network clients and software:

   LAN Manager Basic Client Software for MS-DOS(R) Clients
   LAN Manager Enhanced Software for MS-DOS Clients
   LAN Manager Client Software for OS/2 Clients
   TCP/IP Protocol Stack
   Microsoft Data Link Control (DLC) Protocol
   Microsoft Remote Access Service (RAS) Client
   NetWare(R) Client Software for MS-DOS Clients

Before you can run the Setup program to install the Microsoft Network Client, you must download the appropriate disk image files, and create floppy disk installation sets of the Network Client files. For MS-DOS based clients, there are five files that you must download. For OS/2 based clients, there are four files that you must download. Each file is a self- extracting zip file that expands into a disk image of one of the installation disks.

Within the respective MS-DOS and OS/2 client download areas, the file naming convention is

   DSKx-n.EXE (for MS-DOS based clients)
   OS23-n.EXE (for OS/2 based clients)

where x specifies the size of the floppy disk (3 for 3.5-inch 1.44 MB floppies, or 5 for 5.25-inch 1.2 MB floppies), and n specifies the disk number (1 to 5 for MS-DOS based client, 1 to 4 for OS/2 based client).

To create a floppy disk installation set, use the following syntax to copy each of the disk images to an external drive

   <filename> -d <destination drive>

at the command prompt. The -d indicates that the directories on DSK3-1.EXE are to be copied onto a disk located in the B drive. For example, to create a 3.5-inch (1.44 MB) floppy disk of DSK3-1.EXE, type the following:

   DSK3-1.EXE -d b:

For the Microsoft Network Client for MS-DOS, label each of the five disks as follows:

   ZIP FILE        DISK LABEL
   =====================================
   DSKx-1.EXE      Setup
   DSKx-2.EXE      Drivers1
   DSKx-3.EXE      Drivers2
   DSKx-4.EXE      Remote Access Service
   DSKx-5.EXE      NetWare(R) Client

For the Microsoft Network Client for OS/2, label each of the four disks as follows:

   ZIP FILE        DISK LABEL
   ==================================
   OS23-1.EXE      OS/2 Setup
   OS23-2.EXE      OS/2 Workstation 1
   OS23-3.EXE      OS/2 Workstation 2
   OS23-4.EXE      OS/2 Driver 1

Microsoft Network Client Documentation Offer

Microsoft offers full printed documentation for the Microsoft Network Clients (either with or without disks), including the following titles:

   Installation Guide for Clients
   User's Guide for Microsoft Windows(TM) Clients
   User's Guide for MS-DOS(R) Clients
   NetWare Connectivity Guide

To order or obtain further information about these products call Microsoft Inside Sales at (800) 426-9400 and ask about either of the following products:

   Part #272-055-040
   Microsoft Network Client 2.2 MLP Documentation Kit
   (contains printed documentation only)

   Part #2723850V100
   Microsoft Network Client Pack
   (same as above, but includes disks)

When you order the Documentation Kit, please indicate that you would like to order the documentation (part #272-055-040) for the Network Client software that is posted on the Internet or CompuServe. (Ordering documentation usually requires proof of purchase.)

************************************************************************** Your Guide to Service and Support for the Microsoft Network Client Pack

ADVANCED SYSTEMS PRODUCTS SUPPORT OPTIONS

The following support services are available from Microsoft for Microsoft Advanced Systems products, including Microsoft Mail Server and its gateways, SQL Server, LAN Manager, Windows NT, Windows NT Advanced Server, and SNA Server.

Electronic Services

Microsoft Forums:

These forums are provided through the CompuServe Information Service, (800) 848-8199, representative 230 (sales information only). Access is available 24 hours a day, seven days a week, including holidays.

These forums enable an interactive technical dialogue between users as well as remote access to the Microsoft Knowledge Base of product information, which is updated daily. These forums are monitored by Microsoft support engineers for technical accuracy. If you are already a subscriber, type "GO <forum name>" at any ! prompt.

   MSCLIENT    Microsoft Network Client
   WINNT       Microsoft Windows NT support
   MSSQL       Support for Microsoft SQL Server
   MSWRKGRP    Microsoft Mail
   MSNETWORKS  Microsoft LAN Manager support
   MSWIN32     Information on Win32
   MSDR        Development-related discussion forum
   WINEXT      Support for extensions and drivers for Windows
   WINSDK      Support for Microsoft Windows Software Development Kit

Microsoft Download Service:

Use the Microsoft Download Service (MSDL) to access the latest technical notes on common advanced system products support issues by modem. MSDL is at (425) 936-6735, available 24 hours a day, seven days a week, including holidays (1200, 2400, or 9600 baud; no parity, 8 data bits, 1 stop bit).

Internet:

Use the Internet to access the Microsoft Driver Library and Microsoft Knowledge Base The Microsoft Internet FTP archive host ftp.microsoft.com (ip address 198.105.232.1) supports anonymous login. When logging in as anonymous, please offer your complete e-mail name as your password.

Telephone Support

Priority Telephone Support:

Get technical support from a Microsoft engineer. Microsoft offers pay-as- you-go telephone support from a Microsoft engineer, available 24 hours a day, seven days a week, except holidays. Choose from these options:

   Per Incident: Dial (900) 555-2100. $150.00 per incident.
   (Charges appear on your telephone bill.)

   Per Incident: Dial (800) 936-5900. $150.00 per incident.
   (Charges billed to your Visa, MasterCard, or American Express.)

   10-pack: Ten incidents for $995 prepaid.

Additional Information

For additional information about Microsoft support options or for a list of Microsoft Solution Providers, call The Microsoft Sales and Information Group at (800) 936-3500, Monday through Friday, 6:00 A.M. to 6:00 P.M., Pacific time, excluding holidays.

This list includes only domestic support programs.

Microsoft's customer support services are subject to Microsoft's then- current price, terms, and conditions.

**************************************************************************

Additional query words: prodnt
Keywords : ntdistrib kbother
Version : 3.1
Platform : winnt

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: November 7, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.