DOCUMENT:Q137987 08-AUG-2001 [winnt] TITLE :NET VIEW May Cause Semaphore Time Out and Event ID 3210 PRODUCT :Microsoft Windows NT PROD/VER:3.5 3.51 4.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 - Microsoft Windows NT Server versions 3.5, 3.51, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run NET VIEW \\, where is a backup domain controller (BDC), a Semaphore Time Out error message appears and Event ID 3210 appears in the Event Viewer with the following description: Failed to authenticate with , a Windows NT domain controller for domain . CAUSE ===== This problem occurs if the Netlogon service fails on the BDC. RESOLUTION ========== To correct this problem: 1. Check the Event Viewer for any Netlogon events. Read the detail description of the event. Query the Microsoft Knowledge Base with the Event ID number or any keywords for a possible resolution. 2. Make sure the primary domain controller (PDC) is running Windows NT 3.5 with Service Pack 2 installed, or a later version of Windows NT. For additional information, please see the following article(s) in the Microsoft Knowledge Base: ARTICLE-ID: Q123155 TITLE : Err Msg: The Remote Computer is Not Available ARTICLE-ID: Q126752 TITLE : DCs Fail to Synchronize or Validate Users Over NWLINK 3. Try to start Netlogon on the problem BDC. If Netlogon fails to start do the following: a. Create a new computer name (Use Server Manager). b. Synchronize entire domain (check another BDC's event viewer to see if it synchronized). c. At the problem BDC, change the name to the new name created in Step A (use Control Panel Network). d. Shutdown the BDC, reboot, and log on to Windows NT. Note any error messages. e. Synchronize the entire domain (Use Server Manager). f. From the PDC, delete the old computer name (Use Server Manager). g. Synchronize the entire domain (Use Server Manager). h. Make sure the list is out of server manager before proceeding. i. After the old BDC name is gone from the Server Manager, recreate it. j. Synchronize the entire domain (User Server Manager). k. At the problem BDC, change computer name to the old name created in step I in Control Panel Network. l. Shutdown the BDC, reboot, and log on to Windows NT. Note any error messages. m. Synchronize entire domain. Additional query words: prodnt ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : 3.5 3.51 4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.