Network DDE Fails if UB NDIS Adapter Unplugged

 Last reviewed: August 13, 1997
Article ID: Q101218
The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1

SYMPTOMS

Network DDE is dysfunctional. After Windows NT starts two events are logged: 

   211: NetBIOS Adapter Status Query failed on LANA x
   13: NetBIOS DLL failed to load
NOTE: x is the LANA number of the Ungermann-Bass adapter.

You can test this by running Chat or Clipbook Viewer. Both applications use Network DDE and fail in this situation.

CAUSE

Network dynamic data exchange (DDE) fails if you have a Network Device Interface Specification (NDIS) compatible Ungermann-Bass (UB) network adapter installed but not connected (plugged into) the network. Network DDE operates on all installed local area network adapters (LANAs) provided they successfully start. If any LANA fails (RESET command fails) Network DDE does not load.

RESOLUTION

While the UB adapter is not in use, disable the UB NDIS driver in the Networks dialog box of Control Panel.

Additional query words: prodnt
Keywords : ntnetserv kbnetwork
Version : 3.1
Platform : WINDOWS

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: August 13, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.