DOCUMENT:Q155037  13-FEB-2002  [winnt]
TITLE   :No Services Have Been Registered to Use Licensing
PRODUCT :Microsoft Windows NT
PROD/VER::3.5,3.51
OPER/SYS:
KEYWORDS:kbenv

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The information in this article applies to:

 - Microsoft Windows NT Workstation versions 3.5, 3.51 
 - Microsoft Windows NT Server versions 3.5, 3.51 
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SYMPTOMS
========

When you double-click the Licensing icon in Control Panel produces the following
error message:

   No Services have been registered to use Licensing.

NOTE: This does not apply to Windows NT 4.0.

RESOLUTION
==========

The FilePrintkey in the Licensing portion of the Windows NT registry has been
removed. Follow these steps to install the FilePrintkey back in the Registry.

WARNING: Using Registry Editor incorrectly can cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that
problems resulting from the incorrect use of Registry Editor can be resolved.
Use Registry Editor at your own risk.

If you currently have another working Windows NT computer you can restore the
Fileprint key from the working computer by performing the following steps:

1. From the working Windows NT computer, start Registry Editor (Regedt32.exe)
   and select the following subkey:

   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LicenseInfo

2. With the LicenseInfo Key selected, click Save Key from the Registry menu to
   save the LicenceInfo Key to a file (for example, A:\Licenseinfo.tmp).

3. Then take the floppy disk to the problem Windows NT computer and start
   Registry Editor (Regedt32.exe) and select the following subkey:

   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LicenseInfo

4. With the LicenseInfo Key selected, click Restore from the Registry menu to
   restore the working LicenceInfo Key (for example, A:\Licenseinfo.tmp).

If there is not another Windows NT computer available, you can manually add the
FilePrint key in the Registry by performing the following steps:

1. Start Registry Editor (Regedt32.exe) and select the following subkey:

   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LicenseInfo

2. From the Edit menu, click Add Key and create a new value of Data Type
   REG_DWORD named FilePrint.

3. Select FilePrint, click Add Value from the Edit menu, and add new values for
   each of the following:

   Name: ConcurrentLimit
   Type: REG_DWORD
   Data: 0xa

   Name: DisplayName
   Type: REG_SZ
   Data: Windows NT Server

   Name: FamilyDisplayName
   Type: REG_SZ
   Data: Windows NT Server

   Name: FlipAllow
   Type: REG_DWORD
   Data: 0x1

   Name: LocalKey
   Type: REG_DWORD
   Data: 0

   Name: Mode
   Type: REG_DWORD
   Data: 0x1


Additional query words: prodnt licensing services

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Keywords          : kbenv 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search
Version           : :3.5,3.51

=============================================================================

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