DOCUMENT:Q161201 09-AUG-2001 [winnt] TITLE :NTBackup.exe from WinNT 3.51 SP5 Causes Verify Errors PRODUCT :Microsoft Windows NT PROD/VER:winnt:3.51,4.0 OPER/SYS: KEYWORDS:kbtool ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.51, 4.0 - Microsoft Windows NT Server versions 3.51, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After installing Service Pack 5 on Windows NT 3.51, you may start to see verify errors in NTBackup. The errors you see, in either your NTbackup screen or Backup.log, will have the following format: *File information found on tape: *%FileName% %Size% %Date% %Time% *File information found on disk: *%FileName% %Size% %Date% %Time% *Difference encountered in alternate file data. *The file %FileName% is different. The problem seems to occur more frequently on Macintosh or large NTFS volumes. CAUSE ===== This is caused by NTBackup checking the stream size of the data which may change every time you run backup. RESOLUTION ========== This problem seems to be more of a nuisance than actual file problems, but can cause NTBackup to degrade in performance, especially on large volumes. So far, we have not seen any cases which actually showed file corruption. You can simply choose not to verify after backup or apply the Hotfix available as mentioned below. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodnt Mac volumes verify macfile sfm ====================================================================== Keywords : kbtool Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search Version : winnt:3.51,4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.