DOCUMENT:Q168962 07-SEP-2001 [winnt] TITLE :Number of Copies Option Is Unavailable When Printing PRODUCT :Microsoft Windows NT PROD/VER:4.0 95 OPER/SYS: KEYWORDS:kbprint ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to print multiple copies of a document, the option to specify the number of copies in the Print dialog box may be unavailable. CAUSE ===== The printer does not have the ability to hold all the information for a complete page in memory. RESOLUTION ========== Use a program that handles printing multiple pages internally (such as Microsoft Word), or use a printer that can hold an entire page in its internal memory. MORE INFORMATION ================ Dot-matrix and inkjet printers print one line at a time. When information is sent to these printers, it is printed immediately. The printer memory is then overwritten with the next line of data. Dot-matrix and inkjet printers cannot print multiple copies of a page because the information for the page does not remain in memory. Laser printers print an entire page at one time, so all of the information for the page is held in the printer's memory. Laser printers can print multiple copies because the print job is still in the printer's memory. Additional query words: win95 win95x grayed greyed out ====================================================================== Keywords : kbprint Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWin95search kbZNotKeyword3 Version : 4.0 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.