DOCUMENT:Q136149 08-AUG-2001 [winnt] TITLE :Optical Disks and Save Configuration in Disk Administrator PRODUCT :Microsoft Windows NT PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.51 - Microsoft Windows NT Server version 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When you work with optical disks in Disk Administrator you cannot save the configuration. CAUSE ===== Disk Administrator does not recognize the optical drive as valid partitionable media while it is active. However, when you choose Exit from the Partition menu, you are prompted to save the configuration. WORKAROUND ========== To work around this problem: WARNING: This procedure removes all data from the optical drive. 1. Run Disk Administrator 2. Delete all existing partitions. 3. Exit Disk Administrator. Save the configuration when you exit. 4. Restart Disk Administrator. 5. Create a new partition. 6. Exit Disk Administrator. Save the configuration when you exit. 7. Restart Disk Administrator. 8. Format the new partition (choose Format from the Tools menu). 9. Exit Disk Administrator. Save the configuration when you exit. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: disk opti removable gray grey grayed out unavailable prodnt ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.