DOCUMENT:Q171767 07-SEP-2001 [winnt] TITLE :OS/2 Clients Do Not Receive Print Notification PRODUCT :Microsoft Windows NT PROD/VER:WinNT:3.51,4.0 OPER/SYS: KEYWORDS:kb3rdparty kbprint ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 - Microsoft Windows NT Server versions 3.5, 3.51, 4.0 ------------------------------------------------------------------------------- SUMMARY ======= When you print from an OS/2 client computer to a printer on a Windows NT server, the user does not receive a Print Notification pop-up message, although the user is able to send network pop-up messages to the server from other clients on the local network. MORE INFORMATION ================ The client computer is only running TCP/IP. The user can send network pop- up commands between computers on the local subnet only. The OS/2 Messenger service is compatible with Microsoft's Messenger service, but in a TCP/IP network, it depends on name resolution. OS/2 Warp is not a WINS client and, therefor, the user name and workstation name are not registered in the WINS database. If the users do not roam between workstations, static entries can be created in the WINS database to make this work properly. Both the workstation name and the user name, if different, should be entered. It should be noted that Print Notification uses the sender's user name as the pop-up destination, not the workstation name. Additional query words: prodnt ====================================================================== Keywords : kb3rdparty kbprint Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : WinNT:3.51,4.0 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.