DOCUMENT:Q153943 09-AUG-2001 [winnt] TITLE :Password Changed by Mac User not Synchronized with FPNW PRODUCT :Microsoft Windows NT PROD/VER:winnt:3.5,3.51 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 3.5, 3.51 - Microsoft File and Print Services for NetWare version 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When you change a user account's NT domain password from a Macintosh client, the password is not synchronized with FPNW. If you try to log on to FPNW server from a Novell client using this account with the new password, the logon will fail. CAUSE ===== The Service for Macintosh does not set the Netware compatible encrypted form of the password stored in the user record. WORKAROUND ========== You will need to change the user account password from one of the following: - NT's User Manager from a workstation/server that has had FPNW (or FPNW tools) installed. - From the Change Password dialog from the cntl-alt-delete screen of Windows NT. - From a Netware compatible client or MS-DOS networking client running the chgpass that is included with FPNW. STATUS ====== Microsoft has confirmed this to be a problem in NT 3.51 and FPNW version 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: prodnt ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT351search kbWinNT350search kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search kbServicesNetwareSearch kbFPNW351 Version : winnt:3.5,3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.