DOCUMENT:Q154755 08-AUG-2001 [winnt] TITLE :PCAnywhere 32 7.0 May Delete Files on NTFS Partition PRODUCT :Microsoft Windows NT PROD/VER:3.51 4.0 OPER/SYS: KEYWORDS:kb3rdparty ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 3.51, 4.0 - Microsoft Windows NT Workstation versions 3.51, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you double-click the Inst32.exe file in the PCAnywhere 32 version 7.0 folder after PCAnywhere 32 7.0 is installed, all files on the NTFS partition that are not in use at the time are deleted. RESOLUTION ========== If this has already occurred, reinstall Windows NT and restore from your most recent backup. To prevent this from occurring, use any of the following methods: - Delete the Inst32.exe file in the PCAnywhere 32 folder. This file is not needed after PCAnywhere 32 is installed. - Install the patch for PCAnywhere 32 version 7.0. This patch is available from Symantec Corporation. - Upgrade to the latest version of PCAnywhere 32. MORE INFORMATION ================ The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or other- wise, regarding this product's performance or reliability. ====================================================================== Keywords : kb3rdparty Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search Version : 3.51 4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.