DOCUMENT:Q141793 08-AUG-2001 [winnt] TITLE :PRB: Disk Size Reported By Compaq Differs from Windows NT PRODUCT :Microsoft Windows NT PROD/VER:3.10 3.50 3.51 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.1 - Microsoft Windows NT Workstation version 3.1 - Microsoft Windows NT Advanced Server, version 3.1 - Microsoft Windows NT Workstation versions 3.5, 3.51 - Microsoft Windows NT Server versions 3.5, 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install a Compaq computer, the number of bytes recognized by Disk Administrator may be substantially different from what is reported by the Compaq disk utility. For example, on a Compaq Proliant 4500, SmartScsi Controller with four 2.1 gigabytes drives, the available disk space was reported by Compaq Smart Start as having 8 gigabytes available. However when Windows NT 3.5 was installed, Disk Administrator reported available disk space at 6 gigabytes. CAUSE ===== This occurs when the disk is improperly formatted during setup. If a Compaq computer has not been previously formatted using the FORMAT FOR NT option, the size of the disk reported by disk administrator may differ significantly. Windows NT uses a different method of calculating the disk sectors available. For more information about this, please see the following articles in the Microsoft Knowledge Base: ARTICLE-ID: Q111045 TITLE : Boot Partition Size Limit with Compaq SmartSCSI Controller ARTICLE-ID: Q138064 TITLE : Search Order for OLE Servers RESOLUTION ========== In order for Windows NT's Disk Administrator to see the correct number of sectors, the disk must be formatted under Compaq's EISA config utility, under advanced options, option #4, NT 3.5 MAX Partition. The Compaq products discussed here are manufactured by Compaq Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 3.10 ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTW310 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS351search kbWinNTS350search kbWinNTS310search kbWinNT310Search kbWinNTW310Search Version : 3.10 3.50 3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.