DOCUMENT:Q128352 07-SEP-2001 [winnt] TITLE :Print Job to LPR Printer Does Not Print PRODUCT :Microsoft Windows NT PROD/VER:3.5 3.51 4.0 OPER/SYS: KEYWORDS:kbprint kbPrinting ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 - Microsoft Windows NT Server versions 3.5, 3.51, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you print from a computer running Microsoft Network Client for MS-DOS or Windows for Workgroups version 3.11 to a Line Printer Remote (LPR) protocol printer that is connected to a Windows NT Line Printer Daemon (LPD) server, the print job does not print and the following is written to the system log: Event ID: 2001 Source: LPR Print Monitor Type: Warning Description: Cannot Reach the Destination. CAUSE ===== This problem occurs if you do not have proper permissions to write to the subdirectory, because the LPR command (LPR.EXE) needs to write a temporary file to the %SystemRoot%\SYSTEM32 subdirectory on the Windows NT computer. The Everyone group has Change permission by default. If the Administrator removes this right for the \SYSTEM32 subdirectory, the above error message appears. RESOLUTION ========== To correct this problem, do one of the following: - Log on as one of the Administrators on the client computer. - Grant the user on the client computer Change permissions to the %SystemRoot%\SYSTEM32 subdirectory on the Windows NT computer. NOTE: Change permission is the default security for the System32 directory. The problem described above occurs when an administrator has changed the default permissions. Access to the Windows NT directory tree is protected by share permissions. Directory permissions are a secondary level of security. For additional information, please see the following articles in the Microsoft Knowledge Base: Q133488: LPR Printing Fails After Setting Up Security Q137912: File Permissions on \SYSTEM32 Affect All Subdirectories Q138593: Unable to Print to WinNT LPR Printers after Applying SP2 Additional query words: prodnt viewer wfw nc nts ====================================================================== Keywords : kbprint kbPrinting Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : 3.5 3.51 4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.