DOCUMENT:Q161917 21-FEB-2002 [winnt] TITLE :Printing Italics to a LexMark Printer Produces Incorrect Output PRODUCT :Microsoft Windows NT PROD/VER::4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When printing italicized text using the 12 point Times New Roman font on an IBM or LexMark PostScript printer, incorrect output may result. The italicized letters overwrite the preceding space. Increasing the number of different fonts and point sizes, or including graphics makes the problem more pronounced. CAUSE ===== This problem occurs because Windows NT substitutes the TrueType font for a PostScript font that resides on the printer to help speed printing. The drivers use the metrics from the substituted PostScript font instead of the TrueType font when placing the characters. RESOLUTION ========== There are two workarounds to this issue: 1. In the Printers folder, select the printer then click Document Defaults from the File menu. 2. Find the TrueType Font option on the Advanced tab. 3. Change it to Download As Soft Font. - or - 1. In the Printers folder, select the printer and then click Properties from the File menu. 2. Find the Font Substitution option on the Device Settings tab. 3. Change it to Slow but More Accurate. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: spacing true type truetype ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : :4.0 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.