DOCUMENT:Q162892 08-AUG-2001 [winnt] TITLE :Problems Adding Second Drive to Dual Channel EIDE/PCI PRODUCT :Microsoft Windows NT PROD/VER:WINNT:3.51 OPER/SYS: KEYWORDS:kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.51 - Microsoft Windows NT Server version 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When adding an IDE drive to the second channel of an onboard EIDE/PCI controller, Windows NT may not recognize the device. If you configure the drive as a slave and add it to the primary channel, Windows NT may produce the following error during system startup: STOP 0x7B INACCESSIBLE_BOOT_DEVICE CAUSE ===== The problem is caused by incompatibilities between the onboard dual channel EIDE/PCI controller and the Windows NT 3.51 Atapi.sys driver. RESOLUTION ========== To work around the compatibility problem, perform the following steps: 1. Install the new IDE drive on the second IDE channel as the master. 2. Make sure that a copy of Atdisk.sys is in the %SystemRoot%\System32\Drivers directory. 3. Use Control Panel Devices to start ATDISK and set the startup option to System. 4. Run Disk Administrator from the Administrative Tools group and assign a drive letter to the new drive. MORE INFORMATION ================ Some systems that exhibit this problem may function properly with the latest service pack for Windows NT 3.51. Other systems may require you to install Windows NT version 4.0 to achieve full functionality. Additional query words: prodnt ATAPI ATDISK 0000007B boot reboot restart ====================================================================== Keywords : kbsetup Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search Version : WINNT:3.51 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.