DOCUMENT:Q172878  09-AUG-2001  [winnt]
TITLE   :Resource Kit Timeserv.exe Utility Causes 100% CPU Utilization
PRODUCT :Microsoft Windows NT
PROD/VER:WinNT:4.0
OPER/SYS:
KEYWORDS:kbenv kbnetwork

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The information in this article applies to:

 - Microsoft Windows NT Workstation version 4.0 
 - Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

Your Windows NT 4.0 computer that is running the Windows NT 4.0 Resource Kit
utility Timeserv.exe may slow down in its performance, even stop responding at
times. If you check Performance Monitor or Task Manager, you may notice the
Timeserv utility displays the CPU Utilization at 100%.

CAUSE
=====

One of the time servers on the Internet that the Timeserv utility contacts has
sent no data in its return TCP packet.

RESOLUTION
==========

To resolve this issue, use either of the following methods:

Method 1
--------

Obtain the updated Timeserv.exe file from the following Microsoft FTP sites:

 - Intel:

   ftp://ftp.microsoft.com/bussys/winnt/winnt-public/reskit/nt40/i386

 - Alpha:

   ftp://ftp.microsoft.com/bussys/winnt/winnt-public/reskit/nt40/alpha

Method 2
--------

Edit the Timeserv.ini file. To do so, follow these steps:

1. Click Start, point to Settings, click Control Panel, and then double- click
   Services.

2. Click Time Service, and then click Stop.

3. Using a text editor (such as Notepad.exe or Edit.com), open the Timeserv.ini
   file that exists in your %SystemRoot% folder.

4. Below the section heading [TimeServ], add the following line:

      USNOServer=192.5.41.41

5. Save the file and close the text editor.

6. From a command prompt, type "timeserv -update" (without the quotation marks).

7. Click Start, point to Settings, click Control Panel, and then double- click
   the Services icon.

8. Click Time Service, and then click Restart.

MORE INFORMATION
================

This issue may occur when the Windows NT server computer running Time Service
receives no data in the TCP packet from the Internet server when Internet type
is selected in the Timeserv.ini file.

When Internet type is selected, your Windows NT server computer will attempt to
connect to one of the two time servers on the Internet provided by the United
States Naval Observatory (USNO). These time servers provide an accurate time
that is used by Windows NT to synchronize its time. The time servers are:

   tick.usno.navy.mil   192.5.41.40
   tock.usno.navy.mil   192.5.41.41

Occasionally, the server at IP address 192.5.41.40 might not accept time requests
sent to the TCP port daytime(13) and sends a TCP RST in return. This will prompt
your Windows NT server to try the alternate server, 192.5.41.41, and continues
with time synchronization. Alternately, the first server may accept a TCP
connection request but does not send any data in the reply message packet. This
causes CPU Utilization to go to 100% on the Windows NT Server.

NOTE: The above USNO servers also provide Network Time Protocol (NTP) service.
NTP uses UDP port 123. In order to use NTP service, enable NTP in the
Timeserv.ini file by adding the following line before updating Time Service:

   NTPServer=192.5.41.41

For more information regarding Time Service, please refer to the "Windows NT 4.0
Resource Kit."
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Keywords          : kbenv kbnetwork 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : WinNT:4.0
Issue type        : kbbug

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