DOCUMENT:Q159352 08-AUG-2001 [winnt] TITLE :RPC over NetBIOS Programs Can't Call from Server to RAS Client PRODUCT :Microsoft Windows NT PROD/VER:4.0 OPER/SYS: KEYWORDS:kbnetwork kbRPC kbSDKPlatform kbGrpDSNet ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== A Remote Access Service (RAS) client dials in to a RAS server using NetBEUI as the protocol. If the RAS server is configured to allow access to the remote network, RPC applications initiated at the RAS server cannot connect back to the RAS client. The RAS server may hang up the line, and log Event 20014. One such application is the Microsoft Exchange Dynamic RAS Connector. CAUSE ===== When a network application is run on a RAS server, and it tries to connect to a RAS client, if access to the entire network is enabled, then the network traffic is processed by the RAS NetBIOS gateway. RPC applications have a problem interacting with the RAS NetBIOS gateway over NetBIOS/NetBEUI. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 4.00 This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ NOTE: In order to have the RAS server NetBIOS gateway proxy for client NetBIOS application names, such as those registered by the Microsoft Exchange Server MTA (Mail Transfer Agent), you must set the following registry parameter to 2. HKEY_LOCAL_MACHINE \SYSTEM \CurrentControlSet \Services \RemoteAccess \Parameters \NetBiosGateway \RemoteListen Value Type: REG_DWORD Default: 1 (change to 2) For additional information, please see the following article in the Microsoft Knowledge Base: ARTICLE-ID: Q99145 TITLE : RAS RemoteListen Parameter Additional query words: DRAS event 20014 prodnt ====================================================================== Keywords : kbnetwork kbRPC kbSDKPlatform kbGrpDSNet Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : 4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.