DOCUMENT:Q155726 08-AUG-2001 [winnt] TITLE :Scivdd.dll Generates Error Messages at Windows NT Startup PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kb3rdparty ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After installing Windows NT 4.0 on a Toshiba laptop computer, you may receive error messages involving the Scivdd.dll file when you start your computer. These error messages may be similar to: X m. An installable Virtual Device Driver Failed Dll initialization. 16 bit Windows Subsystem Hidden Console of WOW VDM An installable Virtual Device Driver failed Dll initialization. Choose 'Close' to terminate the application. CAUSE ===== This problem can occur if you installed Windows NT in any folder other than the :\Winnt folder when you install the Toshiba utilities. The problem is caused by the SCI drivers. The Advanced Power Management (APM) subsystem from Toshiba by itself does not cause the problem. The SCI drivers are used by the 16-bit utilities that allow you to modify the BIOS settings. The 16-bit utilities that require the Scivdd.dll file are the Toshiba Hardware Setup and Max Time Manager utilities. You can avoid installing the SCI drivers during Setup by clicking cancel for the SCI drivers installation during the Toshiba utilities installation process. The problem occurs because the Scivdd.dll file is hard coded to look for other DLLs in the Winnt\System32 folder. When they are not found, the DLL does not load and you receive the error message. RESOLUTION ========== Contact Toshiba for more information regarding this product. A possible workaround is to create a :\Winnt folder and copy all the SCI related DLLs to this folder in the same structure. MORE INFORMATION ================ This problem can affect all 16-bit programs run under Windows NT. This includes not only character-based programs, but 16-bit Windows-based programs as well. The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or other- wise, regarding this product's performance or reliability. Additional query words: prodnt winnt ====================================================================== Keywords : kb3rdparty Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : winnt:4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.