DOCUMENT:Q108504 08-AUG-2001 [winnt] TITLE :SFM: Some Files Get Wrong Icon in Finder PRODUCT :Microsoft Windows NT PROD/VER:3.1 3.5 3.51 OPER/SYS: KEYWORDS:kbinterop ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Advanced Server, version 3.1 - Microsoft Windows NT Server versions 3.5, 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are using Services for Macintosh (SFM) on a Windows NT Advanced Server, some of the files may appear with incorrect icons to the Macintosh users. WORKAROUND ========== Load the file into Word for the Macintosh by running Word and then using the choose Open from the File menu. After the file is loaded, choose Save As from the File menu and use the same filename. This overwrites the original file and will be fine. MORE INFORMATION ================ When you are using a Windows NT Advanced Server as a way to share files between PC users and Macintosh users, some files may appear incorrectly, specifically between Microsoft Word for Windows 6.0 and Microsoft Word for the Macintosh 5.1. Out of 100 files saved by Word for Windows users, approximately five will show up in the Macintosh Finder with a generic "PC file" icon. When the file is in this state, Macintosh users cannot double- click the icon to edit the file. Microsoft has confirmed this to be a problem in Microsoft Windows NT Advanced Server version 3.1. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: prodnt winword Mac ====================================================================== Keywords : kbinterop Technology : kbWinNTsearch kbWinNT351search kbWinNT350search kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS351search kbWinNTS350search kbWinNT310Search Version : 3.1 3.5 3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.