DOCUMENT:Q160840 09-AUG-2001 [winnt] TITLE :Sharing Violation When Accessing User Profiles PRODUCT :Microsoft Windows NT PROD/VER:4.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== A sharing violation may result from users logging on simultaneously and accessing a roaming mandatory or personal profile at exactly the same time. CAUSE ===== When Windows NT 4.0 reads the time and date stamp of the profile, the file is opened in exclusive mode rather than allowing it to be shared. Because the file is opened in exclusive mode, another user who attemps to open the same profile will fail because the file cannot be accessed while opened by the first user. RESOLUTION ========== When a roaming profile is accessed from a computer running Windows NT 4.0 Workstation with the latest service pack applied, it is opened with shared access, allowing multiple users to retrieve the time and date stamp, as well as read the file for the copy process to the local workstation. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest US Service Pack for Windows NT 4.0. For information on obtaining this update, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodnt ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : 4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.