DOCUMENT:Q169209 09-AUG-2001 [winnt] TITLE :Some Mouse Options Not Available When Using IntelliPoint PRODUCT :Microsoft Windows NT PROD/VER:1.0 2.0 3.51 4.0 OPER/SYS: KEYWORDS:kbenv kbhw kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 3.51, 4.0 - Microsoft Windows NT Workstation versions 3.51, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you install the IntelliPoint 2.0 software for the Microsoft IntelliMouse, some options are not available in the mouse configuration tool. Also, if you enable the Turn On Wheel option on the Wheel tab, you receive the following error message: IntelliPoint is unable to change your settings. Close any open applications, save any open documents, restart Windows, and then try to change your IntelliPoint settings again. If you still have difficulty changing your settings, run IntelliPoint Setup to reinstall the files, and then start IntelliPoint again. CAUSE ===== The IntelliPoint version of the mouse driver is not started. RESOLUTION ========== The IntelliPoint software includes replacements for the following device drivers: I8042, Busmou, Inport, and Sermou. The IntelliPoint versions are MSi8042, MSbumou, MSinport, and MSsermou. To enable the IntelliPoint version of the mouse driver, follow these steps: 1. In Control Panel, double-click Devices. 2. Click the driver that is currently being used for your mouse and set the Startup option to Disabled. For example, if you are using a serial mouse, locate the Sermou driver and set the Startup option to Disabled. 3. Click the IntelliPoint version of the driver and set the Startup option to System. 4. Restart the computer. ====================================================================== Keywords : kbenv kbhw kbHardware Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search Version : 1.0 2.0 3.51 4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.