DOCUMENT:Q157820 09-AUG-2001 [winnt] TITLE :STOP 0x0000001A on a Vectra VL Series System PRODUCT :Microsoft Windows NT PROD/VER:3.5 3.51 4.0 OPER/SYS: KEYWORDS:kb3rdparty ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 - Microsoft Windows NT Server versions 3.5, 3.51, 4.0 ------------------------------------------------------------------------------- SUMMARY ======= During the normal operation of a Windows NT 3.51 system on a Hewlett Packard Vectra VL Series 3 or Vectra VL Series 4 computer with 16 MB of RAM installed in 4 MB SIMMS, the system fails with random STOP codes. The most predominate STOP code is STOP 0x0000001A. The following STOP error message appears on your Windows NT server: STOP: 0x0000001A (00041284, 0e7f8000, 00000CDB, C0502000) NOTE: the first parameter in this case will always be 000041284. The other parameters will vary depending on the system configuration. MORE INFORMATION ================ The system board on the Vectra VL Series has a problem it runs Windows NT with 16 MB of RAM using sets of 4-4 MB SIMMS. Hewlett Packard is currently working on the problem. WORKAROUND ========== Hewlett Packard has found that adding 8 MB more of RAM to the system (for a total of at least 24 MB of RAM) resolves the issue. Contact Hewlett Packard for more information on this problem. MORE INFORMATION ================ The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: prodnt memory 0x1A HP ====================================================================== Keywords : kb3rdparty Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : 3.5 3.51 4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.