DOCUMENT:Q150812 09-AUG-2001 [winnt] TITLE :Stop Msg: Octopus Driver May Cause Stop 0x00000050 PRODUCT :Microsoft Windows NT PROD/VER:3.50 3.51 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use an Octopus driver with a Windows NT server, the following stop error message appears: STOP: 0x00000050 (0xff162000, 0x00000000, 0x00000000, 0x00000000) PAGE_FAULT_IN_NONPAGED_AREA Note: The first parameter may differ, depending upon the computer's configuration, but the first three hexidecimal digits should be same for each stop thereafter. MORE INFORMATION ================ The computer stops responding after the Octopus kernel mode driver requests Windows NT to write to the Octopus log file with an invalid length parameter. Octopus has developed a fix for this problem. Users with version 1.5 should have build 1.5H or later. The driver should be dated 5-15-96 or later. Users with version 1.6 should have version build 147a or later. The Driver should be dated 3-26-96 or later. For more information contact Octopus at: - Support Phone Number: (215) 321-8750 - WEB site address: WWW.OCTOPUSTECH.COM The third-party products discussed here are manufactured vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: prodnt stop 0x50 ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT351search kbWinNTSsearch kbWinNTS351 kbWinNTS351search Version : 3.50 3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.