DOCUMENT:Q156588 08-AUG-2001 [winnt] TITLE :STOP: 3COM El59x.sys Driver May Cause a STOP 0x0000000A PRODUCT :Microsoft Windows NT PROD/VER:WinNT:3.5,3.51 OPER/SYS: KEYWORDS:kb3rdparty kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51 - Microsoft Windows NT Server versions 3.5, 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use a 3COM EtherLink III PCI(3C590) or Fast EtherLink PCI(3C595) network card, the following STOP message may occur on a computer running Windows NT: STOP: 0x0000000A (0x00000020, 0x00000002, 0x00000000, 0xfbd50a35) IRQL_NOT_LESS_OR_EQUAL NOTE: The fourth parameter shown above, 0xfbd50a35, will be specific to the system configuration. CAUSE ===== The problem occurs because of a bug in the network adapter driver for 3COM 3C59X series network adapters. RESOLUTION ========== The problem has been fixed in the latest version of the 3COM driver. The new driver, El59x.sys (version 1.22.00, dated 7/4/97), is available at the following World Wide Web location as 3c59xn.exe (a self extracting file): http://support.3com.com/infodeli/tools/nic/3C590.htm The driver is also available from 3COM's Bulletin Board Service (BBS) at (408) 980-8204. MORE INFORMATION ================ The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. Additional query words: trap 0xA ntblue 3com el59x ====================================================================== Keywords : kb3rdparty kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : WinNT:3.5,3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.