UNCONF: WB1 Converter May Not Be Installed with Complete Setup

ID: Q147181

The information in this article applies to:

WARNING: The information in this article has not been confirmed or tested by Microsoft. Some or all of the information in this article has been taken from unconfirmed customer reports. ANY USE BY YOU OF THE INFORMATION PROVIDED IN THIS ARTICLE IS AT YOUR OWN RISK. Microsoft provides this information "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

SYMPTOMS

When you try to open a Quattro Pro version 5.0 for Windows (*.WB1) file in Microsoft Excel version 7.0, you may receive the following error message:

   Cannot open Quattro Pro for Windows file

The Setup program may not install the Quattro Pro for Windows converter even if you choose Complete installation.

RESOLUTION

To resolve this, follow these steps:

1. Start the Setup program to enter Maintenance mode setup.

2. Click the Add/Remove button. Click Microsoft Excel to select it, and

   click Change Options. Click Spreadsheet Converters to select it, and
then
   click Change Option. Click to clear the check box next to Quattro Pro
for
   Windows.

3. Click OK twice. The Components to remove should display 0.

4. Click Microsoft Excel to select it, and click Change Options. Click

   Spreadsheet Converters to select it, and then click Change Option.
   Click to select the check box next to Quattro Pro for Windows.

5. Click OK twice. The Components to Add should display 1.

6. Click Continue and insert the appropriate disks (or Compact Disc)

   as the Setup program asks for them.

The Quattro Pro for Windows converter should now be installed properly.

Additional query words: WB1 Pro 5.00 7.00

Keywords          : kbsetup
Version           : 7.0
Platform          : WINDOWS

Last Reviewed: April 3, 1997