DOCUMENT:Q160066 25-FEB-2002 [winnt] TITLE :The Second Processor's Speed is Reported Incorrectly to WinNT PRODUCT :Microsoft Windows NT PROD/VER::4.0 OPER/SYS: KEYWORDS:kb3rdparty kbhw kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SUMMARY ======= The second processor speed is displayed incorrectly in Windows NT Diagnostics. Swapping the processors has no effect on the second processor speed being displayed. CAUSE ===== This problem is because of a hardware problem with the motherboard. RESOLUTION ========== Customers experiencing this problem should contact Digital Equipment Corp. Digital revised the motherboard to report the processor speed information correctly to Windows NT Diagnostics. DEC's Technical Support Center phone number is 800-354-9000. You can also go to Digital's Web site at http://www.digital.com. MORE INFORMATION ================ Stepping is a way to label a CPU's manufacturing revision. The first version of a new processor is the A-0 step. Functional (bug) fixes or manufacturing revisions will increase the stepping number. The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: ====================================================================== Keywords : kb3rdparty kbhw kbHardware Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : :4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.