DOCUMENT:Q162578  09-AUG-2001  [winnt]
TITLE   :Unable to Back Up from a Windows 95 Share to Windows NT
PRODUCT :Microsoft Windows NT
PROD/VER::1,2,3.51,4.0
OPER/SYS:
KEYWORDS:kbinterop kbtool

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The information in this article applies to:

 - Microsoft Windows NT Workstation versions 3.51, 4.0 
 - Microsoft Windows NT Server versions 3.51, 4.0 
 - Microsoft Windows 95 
 - Microsoft Windows 95 OEM Service Release, versions 1, 2 
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SYMPTOMS
========

When you use the Microsoft Windows NT backup utility to back up a client
computer running Windows 95, either the summary text box of the backup status
dialog box or the Backup.log file created by the backup may show the following
error message:

   You do not have permission to access portions of \<directory_name>.
   Please see the owner or administrator to get permission. Error reading
   alternate file data.

CAUSE
=====

A directory on the root of the drive being backed up has the same name as the
volume label for that drive.


WORKAROUND
==========

To work around this problem, do either of the following (each option is
explained in further detail below):

 - Rename the volume label for the drive being shared.

   -or-

 - Rename the directory in the root of the drive that has the same name as the
   volume label.

To Rename the Volume Label for the Drive Being Shared
-----------------------------------------------------

1. On the desktop, double-click the My Computer icon.

2. Right-click the drive icon of the drive being shared.

3. On the shortcut menu, click Properties.

4. On the General tab, type a name in the Label text box; then click OK.

To Rename the Directory of the Drive with the Same Name as the Vol. Label
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1. On the desktop, double-click the My Computer icon.

2. Double-click the drive icon that the directory is on.

3. Right-click the directory to be renamed.

4. On the shortcut menu, click Rename.

5. Type the new name of the directory, and then press the ENTER key.

STATUS
======

Microsoft has confirmed this to be a problem in Windows 95. We are researching
this problem and will post new information here in the Microsoft Knowledge Base
as it becomes available.

Additional query words: name directory folder prodnt

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Keywords          : kbinterop kbtool 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search kbWin95search kbOPKSearch kbZNotKeyword3 kbWin95OPKOSR2 kbWin95OPKOSR1
Version           : :1,2,3.51,4.0
Issue type        : kbbug

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Copyright Microsoft Corporation 2001.